IT Monthly Review

How can a vendor serve your needs if they do not talk to you?

As part of our RemoteFix™ Host Management Services, we meet our customers in person on a monthly basis. Our monthly meetings are more of a conversation where we discuss current issues and understand where the customer is headed.

Monthly meetings allow for:

• An improved customer experience
• A strong relationship
• A quick understanding of potential upcoming issues
• Effective communication between Southern Networks and our customer
• A minimization of recurring issues
• An honest dialog for when expectations are not being met