IT Monthly Review
How can a vendor serve your needs if they do not talk to you?
As part of our RemoteFix™ Host Management Services, we meet our customers in person on a monthly basis. Our monthly meetings are more of a conversation where we discuss current issues and understand where the customer is headed.
Monthly meetings allow for:
- An improved customer experience
- A strong relationship
- A quick understanding of potential upcoming issues
- Effective communication between Southern Networks and our customer
- A minimization of recurring issues
- An honest dialog for when expectations are not being met